Frequently Asked Questions (FAQ)
Got questions? We’ve got answers.
Here are some of the most common things customers ask before placing an order with AusPrint.
Whether you’re ordering uniforms for your team or promotional clothing for an event, our FAQ section covers everything you need to know before getting started.
What types of products do you offer?
We supply a wide range of uniforms, workwear, and promotional apparel across over 100 leading brands. This includes corporate wear, hospitality uniforms, activewear, trade workwear, and custom promotional items.
Do you offer custom printing and embroidery?
Yes. We provide in-house printing and embroidery services to ensure consistent quality, precise branding, and fast turnaround times.
Is there a minimum order quantity?
Minimum order quantities vary depending on the product and customisation method. Contact our team for specific details based on your requirements.
How long does production take?
Production times depend on the product, quantity, and level of customisation. Most orders are completed within standard industry timeframes, and urgent orders can be discussed with your account manager.
Can I order samples before placing a bulk order?
Yes. We can provide samples so you can assess sizing, fit, fabric, and branding before confirming a larger order.
Do you help with uniform selection and sizing?
Absolutely. Our team can assist with product selection, sizing guidance, and recommendations based on your industry, team needs, and budget.
Can you match our brand colours and logo exactly?
Yes. We work closely with your brand guidelines to ensure accurate colour matching and logo placement wherever possible.
Do you ship Australia-wide?
Yes. We service businesses across Australia and can arrange delivery directly to your workplace or multiple locations if required.
Do you offer ongoing uniform programs for growing teams?
Yes. We support businesses with ongoing uniform solutions, making it easy to reorder, add new team members, or update designs as your business grows.
Where are you located?
Our showroom is located in Pyrmont (by appointment only), with our production and warehouse facility based in Ultimo. We work with clients nationwide.
How do I get started?
Simply fill out our contact form or get in touch with our team. One of our account managers will guide you through the process from product selection to delivery.
Experience the difference in quality and service
Contact us now to discuss your custom uniform and promotional item needs.
Get a quick quote today
Our pricing is competitive and our turnaround times are second to none.